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Getting Started

System Requirements

Ensure your system meets these requirements for optimal DB24x7 performance. Most modern systems and all major databases are fully supported.

Deployment Options

Cloud SaaS

Fully managed service. No infrastructure requirements.

Recommended

Self-Hosted

Run on your own infrastructure with full control.

See system requirements below

Docker

Deploy using Docker containers.

Docker 20.10+

Cloud-First Approach

We recommend starting with our Cloud SaaS option. It's the fastest way to get started with zero infrastructure management. Self-hosted options are available for enterprise customers with specific compliance requirements.

System Requirements (Self-Hosted)

For self-hosted deployments, ensure your system meets these minimum requirements.

Processor

Modern multi-core processor (2+ cores recommended)

Memory

Minimum 2GB RAM, 4GB+ recommended for larger databases

Storage

500MB for application, 5GB+ for metrics storage

Network

Stable internet connection with outbound HTTPS access

Operating System Support

Linux (Ubuntu 20.04+, CentOS 7+, RHEL 7+)
Windows Server 2016+
macOS 11+ (for development)
Docker 20.10+ (any OS)

Supported Databases

DB24x7 supports all major database systems with specific version requirements.

PostgreSQL

9.6+

Supported Versions:

9.610111213141516

Full support for all editions including RDS, Aurora, Cloud SQL

MySQL

5.7+

Supported Versions:

5.78.08.1

Includes MariaDB 10.2+, RDS, Aurora MySQL

SQL Server

2016+

Supported Versions:

2016201720192022

All editions: Express, Standard, Enterprise, Azure SQL

MongoDB

4.0+

Supported Versions:

4.04.24.45.06.07.0

Standalone, Replica Sets, Sharded Clusters, Atlas

Oracle

12c+

Supported Versions:

12c18c19c21c

Standard and Enterprise editions, Oracle Cloud

ClickHouse

21.3+

Supported Versions:

21.321.822.x23.x

Open source and ClickHouse Cloud

Redis

6.0+

Supported Versions:

6.06.27.07.2

Open source, Redis Enterprise, ElastiCache

Cassandra

3.11+

Supported Versions:

3.114.04.1

Apache Cassandra and DataStax Enterprise

Cloud-Managed Databases

DB24x7 fully supports cloud-managed database services including AWS RDS, Aurora, Azure SQL Database, Google Cloud SQL, MongoDB Atlas, and more. No special configuration is required for cloud databases.

Network Requirements

DB24x7 requires outbound network access to communicate with your databases and our cloud platform.

Required Ports

PortProtocolDirectionPurpose
443HTTPSOutboundAPI communication with DB24x7 cloud
5432PostgreSQLOutboundPostgreSQL database connection
3306MySQLOutboundMySQL/MariaDB database connection
1433SQL ServerOutboundSQL Server database connection
27017MongoDBOutboundMongoDB database connection

Bandwidth

Minimum 1 Mbps sustained. Actual bandwidth depends on database size and query volume.

Security

All connections use TLS 1.2+ encryption. Firewall rules should allow outbound HTTPS.

Firewall Configuration

If your database is behind a firewall, you'll need to whitelist DB24x7's IP addresses or use our secure agent for connection tunneling.

# Example firewall rule (iptables)
iptables -A OUTPUT -p tcp --dport 443 -j ACCEPT
iptables -A OUTPUT -p tcp --dport 5432 -j ACCEPT

Browser Compatibility

The DB24x7 web interface supports all modern browsers with automatic updates enabled.

Chrome
Version 90+
Recommended
Firefox
Version 88+
Recommended
Safari
Version 14+
Recommended
Edge
Version 90+
Recommended
Opera
Version 76+

Browser Features Required

  • JavaScript enabled
  • Cookies enabled (for authentication)
  • WebSocket support (for real-time updates)
  • LocalStorage API (for preferences)